Return Policy

RETURNS

If for any reason you are not happy with your purchase it can be returned back to us. Please allow 2 weeks from the time you mail your order for your return to be processed. We will notify you via email once your return has been processed. 

*Merchandise must be returned within 7 calendar days of receipt.

*Merchandise must be Unworn, Unused, Unwashed in Original Garment Bag with tags attached

*Sale items are final sale. No returns or exchanges.

*Shipping fees, duties, taxes, customs fees are non-refundable on refused/return packages.

* If the order being returned took advantage of a promotion, i.e. free shipping, the value of the promotion will be deducted from the refund.

Please contact Customer Service at shop@threadworkshopco.com regarding any damages

THREAD WORKSHOP CO - RETURNS
14515 Alondra Blvd
La Mirada, CA 90638

DUTIES

Threadworkshop Co. is not responsible for destination country tax and/or duty charge if incurred. Buyer will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country, prior to ordering. Threadworkshopco.com will NOT be responsible for any Duties, Taxes, or Customs fees under any circumstances.

INTERNATIONAL RETURNS

WE DO NOT ACCEPT INTERNATIONAL EXCHANGES. THE PACKAGE(S) WILL BE REFUSED, WHICH THREADWORKSHOP CO. WILL NOT BE HELD RESPONSIBLE FOR ANY DUTIES, TAXES, OR CUSTOM FEES UNDER ANY CIRCUMSTANCES

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